Frequently Asked Questions
What is All In?
All In is Encounter Church's pathway for new people. Five short videos, three quick assessments, then our monthly All In Sunday Gathering where we meet you in person, pray with you, and help you find your place here.
How long does it take?
Step One is five short videos (about 25 minutes total) you can watch on your own schedule. Step Two is three quick assessments — most people finish in about 30 minutes. Step Three is RSVPing for our monthly All In Sunday Gathering.
I've completed Steps One and Two, but Step Three is still locked.
Step Three unlocks once all three assessments show Complete on My Progress. If they do and it's still locked, sign out and back in, or email us and we'll take a look.
Can my spouse and I go through All In together?
Yes — watch the videos together if you like, but each of you should create your own account so your assessment results and profiles stay separate. RSVP for the same gathering and come together.
I can't make the Sunday gathering. What now?
RSVP for the next month's gathering — there's one every month. If Sundays never work, email us and the All In team will set up a one-on-one conversation instead.
I'm part of another church. Can I still go through All In?
You're welcome to watch the videos and learn about us. If you're committed to another local church, we'd encourage you to stay planted, serve, and give there — and keep joining us online any time.
I RSVP'd but can't make it anymore.
No problem — email Connect@EncounterNY.com and we'll move you to the next gathering.
I need to update my email or phone number.
Click Account at the top right, change your details, and save.
Can I delete my account?
Yes. Email Connect@EncounterNY.com and someone from the All In team will remove it.
What happens to my assessment results?
They become your profile: your top categories and the areas you asked to learn more about. The All In team sees them so the gathering can be personal, and they help us point you toward a serve team, a group, or a class that fits.
I have a question that isn't listed here.
Email Connect@EncounterNY.com — a real person reads it.